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Frequently asked questions
Find the answers you're looking for.
GENERAL
Who is VBKOM?
VBKOM is a leading consulting firm specialising in the mining and industrial sectors, offering expertise in project management, engineering, and safety solutions.
Who is Boiler Room?
Boiler Room is an innovative training provider that specialises in immersive and interactive learning solutions tailored to various industries.
How does this course operate?
This is an online self-paced eLearning course. You will need a stable internet connection and a computer to access the course materials.
What type of qualification will I receive?
You will receive a Certificate of Completion upon successful completion of the course.
Note: This course is not accredited.
Will I receive credits for completing this course?
No, this course does not offer academic credits.
What do I receive upon course completion?
You will receive a digital certificate upon successful completion of the course.
Who designed the course?
The course is based on The Project Management Institute’s (PMI) PMBOK Guide and is designed by VBKOM and Boiler Room, leveraging decades of combined expertise in the mining industry.
ENROLMENT
How do I get in touch with the Enrolment Adviser?
The Enrolment Adviser ensures that the course aligns with your learning needs. To contact the Enrolment Adviser, please complete the contact form.
FINANCE
How can I make payment?
You can pay online via our secure payment gateway, which supports Visa, MasterCard, and American Express transactions.
For electronic transfers or direct deposits, select this option during checkout to receive the necessary banking details.
Contact us for additional payment options.
I have tried to make payment through the online payment portal; however, I received an error message. How do I resolve this?
Please verify that all payment information is complete and accurate. If you encounter any issues or have questions about the payment process, please contact us for assistance.
If the information is correct but the issue persists, we recommend reaching out to your bank to authorise the payment.
I have paid for my course; what is the next step?
After payment is confirmed, a new menu will be available on the right.
- Click on “Enrolled Courses” to get started.
- Navigate to “Course Navigation” in the Project Management listing to get started.
- Modules are unlocked in sequential order, i.e. you will need to complete Module 1 before you will be able to access Module 2, etc.
Have you received my payment?
Payments via our online portals are instantaneous.
Direct deposits or electronic transfers may take up to five days to reflect in our account.
You will receive payment confirmation from our finance team once the payment is processed.
However, should you want to enquire please contact finance@pmmining.training.
SUPPORT
What kind of support will I get during the course?
You will receive comprehensive support from our Advisers, including administrative and technical assistance. For any issues or queries, please contact us.
Is there a time limit to complete the course?
The Project Management course is available for 12 months. During this period, learners can access all course content and complete the program at their own pace.
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